+254 700 630 630
parcels@popo.delivery
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Why popo

Fast and Secure

You can rest assured that your package will reach its destination promptly and securely. Our real-time tracking of the parcel allows us to keep an eye on your delivery and the route.

Value for money

Our platform cuts the unnecessary logistics to make B2B deliveries more affordable. While we may well get the lowest price, our focus is on the true value for money.

Customer service

Our platform cuts the unnecessary logistics to make B2B deliveries more affordable. While we may well get the lowest price, our focus is on the true value for money.

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Esteemed Customers

For Individuals

“Want to send regular parcels as individual customer ?”

 

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For Business

“Want to offer to your customers a high quality delivery experience?”

 

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For E-commerce

“This is a service for all e-retailers and e-shoppers”

 

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How It Works

1. Sign Up/Login

Begin by creating an account or logging in to your existing Popo account.

2. Place Your Order

Easily place your delivery order through our user-friendly app or website.

3. Instant Matching

Our advanced matching algorithm instantly pairs your order with the nearest available motorbike courier, ensuring swift pickup and timely delivery.

4. Fast Delivery

Sit back and relax as our experienced couriers swiftly navigate through Nairobi’s streets to deliver your package promptly and safely

5. Delivery Confirmation

Receive instant confirmation once your package has been successfully delivered. Rest assured knowing that your items have reached their destination.

What Clients Are Saying

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Frequently Asked Questions

We cover the entire Nairobi area with our courier services. Whether you’re in the city center, outskirts, or surrounding neighborhoods, we’ve got you covered.

Our courier services primarily focus on small to medium-sized packages and documents. We specialize in fast and efficient deliveries within Nairobi using our motorbike fleet.

The delivery time varies depending on the distance and traffic conditions. However, we strive to deliver within 30 min – 50 min.

Yes, we provide real-time tracking for all deliveries. Once your package is picked up, you can monitor its progress through our online tracking system or by contacting our customer support.

While we primarily use motorbikes for deliveries, we do have limitations on size and weight. Generally, packages should be able to fit securely on a motorbike and not exceed a certain weight limit. Please contact us for specific inquiries.

Our couriers are trained to handle packages with care and ensure their safe delivery. Additionally, we utilize secure packaging and adhere to strict handling protocols to minimize the risk of damage or loss.

In the rare event of a lost or damaged package, we have a comprehensive insurance policy in place to cover the cost of replacement or compensation. Please notify us immediately if you encounter any issues with your delivery.

  • Money
  • Food
  • Explosives, ammunition, and flammable items
  • Pets, ashes, and human remain
  • Some fragile products such as gift boxes, some glass or breakable items
  • Bulky and/or heavy packages suitcases or big boxed items, big pillows, etc.
  • Illegal or Restricted Goods e.g. narcotics, Counterfeit, goods obtained unlawfully
  • Perishable & Unsafe Food Items

We charge ksh 250 for the first 5 KM and ksh 25 for every extra KM. The delivery time varies depending on the distance and traffic conditions. However, we strive to deliver within 2 hours